Terms of service

Welcome to IMK STORE, where your shopping experience is our top priority. Before you embark on your journey of discovering our exquisite range of fashion products, we kindly request you to review and understand our terms and conditions. By using our website and making a purchase, you acknowledge and agree to the following terms, which are designed to ensure a smooth and delightful shopping experience.

1. Order Processing:

• When you place an order with us, our commitment is to process it within the specified timeframe. This ensures that you receive your desired products in a timely manner.
• To expedite your order processing, we ask that you provide accurate information during checkout, including your shipping address and contact details. This helps prevent any potential delays or misdeliveries.

2. Pricing and Payments:

• Our prices, clearly displayed on our website, are in the currency specified and include applicable taxes unless stated otherwise. This transparency ensures you know exactly what you are paying for.
• We accept a variety of payment methods to cater to your preferences, and rest assured that your payment information is encrypted to guarantee security during transactions.

3. Shipping and Delivery:

• Our commitment is to deliver your order within the estimated delivery time, which may vary based on your location. We aim for timely delivery, but please note that delays due to unforeseen circumstances, customs clearance, or other factors beyond our control may occur. In such cases, we appreciate your understanding that we cannot be held liable for such delays.

4. Returns and Exchanges:

• We want you to be fully satisfied with your purchase. If, for any reason, you wish to return or exchange an item, please refer to our separate Return Policy for detailed instructions on the process.

5. Product Descriptions:

• We take pride in accurately displaying and describing our products to provide you with the best possible shopping experience.
• However, it’s important to note that colors and sizes may exhibit slight variations from the images on our website. This can be attributed to differences in screen settings and the handcrafted nature of some of our items.

6. Intellectual Property:

• All content featured on our website, including images, logos, and text, is the exclusive property of IMK STORE and is protected by intellectual property laws.
• Unauthorized use or reproduction of any of our content without explicit permission is prohibited.

7. User Accounts:

• While creating an account on our website is optional, we highly recommend it as it enhances your shopping experience. With an account, you can access various benefits and easily track your orders.
• Please take responsibility for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

8. Privacy Policy:

• Your privacy is of utmost importance to us, and we handle your personal information in strict accordance with our Privacy Policy. To gain a comprehensive understanding of how we collect, use, and protect your data, please review our Privacy Policy separately.

9. Limitation of Liability:

• IMK STORE shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. While we strive to offer a seamless shopping experience, we cannot predict or control every variable.

10. Changes to Terms and Conditions:

• We reserve the right to update or modify these terms and conditions at any time, as the need arises. Any changes will be effective immediately upon posting on our website.
• We encourage you to periodically review our terms and conditions to stay informed of any updates.

By continuing to use our website and making a purchase, you signify your acceptance of these terms and conditions. If you have any questions or concerns regarding any aspect of our terms, please do not hesitate to contact our dedicated customer support team. Your trust and satisfaction are our utmost priorities. Thank you for choosing IMK STORE as your preferred shopping destination! 🙏🛍️